Once the plugin is installed, setting up your knowledgebase is simple. Here’s how to get started:
Step 1: Create a New Knowledgebase Article
- Navigate to Knowledgebase > Add New Article.
- Enter a title and add your content using the WordPress editor.
- Format the article with headings, lists, and images for better readability.
Step 2: Organize with Categories & Tags
- Assign a relevant category to group similar articles.
- Add tags to make articles easier to find.
Step 3: Configure Display Settings
- Customize how articles appear on your site.
- Enable search and filter options for better user navigation.
Step 4: Publish & Test
- Click Publish to make the article live.
- Visit your website and test the search and navigation features to ensure a smooth user experience.
By following these steps, you can create a structured and effective knowledgebase that helps users find the answers they need quickly.