The Instant Knowledge Base plugin provides a simple shortcode that allows you to display your entire knowledge base anywhere on your WordPress site. Whether it’s a dedicated documentation page, a support portal, or even inside a blog post, the shortcode makes embedding effortless.
- Help Topics (categories)
- Articles within each category
- Selected layout template
Where Can You Place the Shortcode?
You can add the shortcode in:
- Pages (e.g., create a “Help Center” page)
- Posts
- Widgets (via text/HTML widget or block editor)
- Page Builders (Elementor, WPBakery, Divi, etc.)
Step-by-Step Guide
- Create a New Page
- In your WordPress dashboard, go to Pages > Add New.
- Give it a title like Knowledge Base or Help Center.
- Insert the Shortcode
- In the content editor, paste:
[]
- In the content editor, paste:
- Publish the Page
- Click Publish to make the page live.
- Visit the Page
- Open the page on the frontend to see your knowledge base in action.
Customizing the Output
The shortcode automatically inherits the layout template you’ve selected under:
👉 Knowledge Base > Settings > Layout & Appearance
Available layouts include:
- Default (Free)
- Compact (Premium)
- Content Focus (Premium)
- Help Center Modern (Premium)
- Opt-in Focus (Premium)
Pro Tip
If you want a dedicated support hub, create a page titled Help Center or Support and use this shortcode. Then link it in your site’s menu, footer, or sidebar so customers can find it easily.