Embedding the Knowledge Base via Shortcodes ([instant_knowledgebase])

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The Instant Knowledge Base plugin provides a simple shortcode that allows you to display your entire knowledge base anywhere on your WordPress site. Whether it’s a dedicated documentation page, a support portal, or even inside a blog post, the shortcode makes embedding effortless.

This shortcode will output the full knowledge base, including:
  • Help Topics (categories)
  • Articles within each category
  • Selected layout template

Where Can You Place the Shortcode?

You can add the shortcode in:

  • Pages (e.g., create a “Help Center” page)
  • Posts
  • Widgets (via text/HTML widget or block editor)
  • Page Builders (Elementor, WPBakery, Divi, etc.)

Step-by-Step Guide

  1. Create a New Page
    • In your WordPress dashboard, go to Pages > Add New.
    • Give it a title like Knowledge Base or Help Center.
  2. Insert the Shortcode
    • In the content editor, paste:
      [instant_knowledgebase]
  3. Publish the Page
    • Click Publish to make the page live.
  4. Visit the Page
    • Open the page on the frontend to see your knowledge base in action.

Customizing the Output

The shortcode automatically inherits the layout template you’ve selected under:
👉 Knowledge Base > Settings > Layout & Appearance

Available layouts include:

  • Default (Free)
  • Compact (Premium)
  • Content Focus (Premium)
  • Help Center Modern (Premium)
  • Opt-in Focus (Premium)

Pro Tip

If you want a dedicated support hub, create a page titled Help Center or Support and use this shortcode. Then link it in your site’s menu, footer, or sidebar so customers can find it easily.

Next Steps

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