The Instant Knowledge Base plugin includes a set of professionally designed layout templates so you can control how your knowledge base looks on the frontend.
- Default Layout → Free (included in the core plugin)
- 4 Premium Layouts → Available after activating your license key
Each template has its own style and customization options, with both global settings (apply to all templates) and individual options (specific to the template you select).
🛠️ Where to Find Templates
- Log in to your WordPress Dashboard.
- Go to:
👉 Knowledge Base > Settings > Layout & Appearance > Layout Style. - Select your preferred template from the dropdown.
- Save changes. Your knowledge base will instantly update on the frontend.
🎨 Available Templates
🟢 Free Template
- Default Layout
A balanced, classic documentation layout suitable for most websites.
🔒 Premium Templates (License Required)
- Compact Layout – A space-saving grid-style layout, ideal for small knowledge bases.
- Content Focus Layout – A clean, distraction-free template that emphasizes reading experience.
- Help Center Modern Layout – A sleek, professional help center design with sidebar options.
- Opt-in Focus v2 Layout – A conversion-oriented template combining documentation with lead generation.
⚙️ Template Options & Customization
🌍 Global Options (apply to all templates)
- Typography settings (Premium – full Google Fonts support)
- Colors & spacing adjustments
- Show/Hide category icons
- Show/Hide breadcrumb navigation
- Enable/Disable feedback system (like/dislike)
🎛 Individual Template Options (per-template controls)
- Compact Layout – Choose number of articles per row
- Content Focus Layout – Adjust content width and readability
- Help Center Modern – Configure sidebar vs. full-width display
- Opt-in Focus v2 – Customize hero area (title, subtitle, CTA button)
| Template Name | Free / Premium | Best Use Case | Unique Options & Features |
|---|---|---|---|
| Default Layout | 🟢 Free | General documentation sites | Classic design, simple navigation, balanced for all KB sizes |
| Compact Layout | 🔒 Premium | Small to medium KBs with fewer articles | Grid-style, space-saving, choose number of articles per row |
| Content Focus Layout | 🔒 Premium | Blogs, tutorials, or long-form documentation | Clean, distraction-free, content width & readability controls |
| Help Center Modern Layout | 🔒 Premium | Professional SaaS / eCommerce support portals | Sidebar or full-width display, modern “Zendesk-style” design |
| Opt-in Focus v2 Layout | 🔒 Premium | Businesses combining docs with marketing/lead generation | Customizable hero section (title, subtitle, CTA), conversion-focused layout |
⚡ Pro Tips
- Start with Default Layout if you’re just getting started.
- Use Compact Layout for smaller KBs with < 30 articles.
- Choose Help Center Modern if you want a professional, Zendesk-like design.
- Pick Opt-in Focus v2 if you want to combine support docs with lead generation.