Description
Instant Knowledge Base is a smart, ready-to-use support solution that helps your team deliver answers faster and more efficiently. With AI-powered search and auto-suggestions, it makes finding the right information seamless for both customers and support agents. Easily customizable and quick to deploy, it integrates smoothly with your existing tools. Keep your content up to date effortlessly with intuitive editing and collaborative features. Perfect for scaling support without increasing overhead.
Instant Knowledge Base Pro enhances the free Instant Knowledge Base plugin with advanced analytics, premium templates, productivity tools, and integrations that transform your help center into a polished, high-performance support hub.
Upgrade to Instant Knowledge Base Pro?
Give your users a world-class support experience — beautifully designed, data-driven, and optimized for conversions.
Premium Features Included
Premium Templates
Elevate your help center with professionally designed layouts:
- Help Center Modern (gradient hero, stats bar, premium visuals)
- Opt-in Focus V2 – conversion-optimized, Tailwind-based
- Content Focus – clean, minimal documentation style
- Fully responsive with micro-interactions and animations
Includes premium FAQ archive templates (v1.0.1 update):
- FAQ gradient hero sections
- Stats bars
- Premium CTA blocks
- Enhanced card design
- Dedicated JS/CSS assets
Advanced Analytics
Get deeper insights with detailed tracking for:
- Article views
- Search queries
- User engagement
- Behavior reports
- PDF export for analytics
☑️ Interactive Checklist Feature: Add task-style checklists to articles for onboarding, tutorials, or SOPs.
📦 Export / Import Tools: Backup, clone, or migrate your knowledge base with ease.
🔍 Knowledge Base Widget + Custom Shortcodes: Display articles anywhere and create your own shortcode names.
🔏 GDPR & Privacy Tools: Advanced privacy features to ensure compliant data handling.
✏️ Advanced Typography: Fine-tune your fonts and visual style with extended typography controls.
📈 External Analytics Integration: Connect to Google Analytics (including GA4), Mixpanel, and more.
🧹 Branding Removal: Optionally remove all plugin branding for a white-labeled help center.
💬 Priority Support: Get fast, dedicated assistance from the 7thSky Software team.
🗂️ License Management: Secure, seamless license activation and updates from your dashboard.
Requirements
⚠️ Requires the free Instant Knowledge Base plugin to be installed and active.
💡 Perfect For
- SaaS products
- WordPress agencies
- Membership sites
- Documentation-heavy websites
- Customer support teams
If you need a professional, modern, and scalable knowledge base — this Pro add-on is built for you.