Managing User Access & Permissions

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Restricting or granting access to Knowledge Base content can be crucial based on user roles.

Step 1: Set User Roles

  1. Navigate to Knowledge Base > User Permissions.
  2. Assign roles such as Admin, Editor, Contributor, or Subscriber.

Step 2: Define Access Restrictions

  • Restrict articles to logged-in users.
  • Limit editing capabilities to specific roles.

Step 3: Test Permissions

  • Log in as different roles to ensure correct access control.
  • Adjust settings if needed to refine access rules.

By managing user permissions effectively, you can ensure the right people have access to the appropriate Knowledge Base content.

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