Frequently Asked Questions

The Tips option is available only in the Premium version. Once you’ve upgraded:

1. Go to Knowledge Base > Add New (or edit an existing article).
2. In the editor toolbar, you’ll see a Tips icon 💡.
3. Click on it and add your tip content directly.

Yes. Tips is a premium-only feature. The Free version does not include it.

Tips will display inside your Knowledge Base article in a highlighted style box, making them stand out for your readers.

Yes. You can insert as many tips as you want, each will appear as a separate highlighted box.

This usually happens due to permalink settings not being saved properly in your WordPress site.

Solution:

1. Go to your WordPress Dashboard
2. Navigate to Settings > Permalinks
3. Without changing anything, simply click the “Save Changes” button

This refreshes the permalink structure and usually resolves the issue.