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Privacy Policy

Last updated: January 1, 2024

At Seventh Sky, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our products. Please read this policy carefully to understand our practices regarding your personal data.

Quick Navigation

1

Information We Collect

2

How We Use Your Information

3

Information Sharing

4

Data Security

5

Cookies and Tracking

6

Your Rights

7

Data Retention

8

Changes to This Policy

Section 1

Information We Collect

We collect information you provide directly to us, including:

  • Account Information: Name, email address, and password when you create an account.
  • Payment Information: Billing address and payment details (processed securely by our payment provider).
  • Support Communications: Information you provide when contacting our support team.
  • Usage Data: Information about how you use our plugins and website

Section 2

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our products and services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages.
  • Respond to your comments, questions, and customer service requests.
  • Monitor and analyze trends, usage, and activities.
  • Detect, investigate, and prevent fraudulent transactions

Section 3

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With vendors who perform services on our behalf (payment processing, email delivery).
  • Legal Requirements: When required by law or to respond to legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent

Section 4

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure password hashing algorithms
  • Regular security audits and vulnerability assessments
  • Limited access to personal data on a need-to-know basis
  • Regular backups and disaster recovery procedures
  • While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Section 5

Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings.

For more detailed information about our use of cookies, please see our Cookie Policy.

Section 6

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal data.
  • Portability: Request transfer of your data to another service.
  • Opt-out: Opt out of marketing communications at any time
    To exercise any of these rights, please contact us at support@7thskysoftware.com.

Section 7

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain certain information for legal or legitimate business purposes.

Section 8

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

Have Questions?

If you have any questions about this policy, please contact us.

support@7thskysoftware.com