Embedding the Knowledge Base via Shortcodes ([instant_knowledgebase])

The Instant Knowledge Base plugin provides a simple shortcode that allows you to display your entire knowledge base anywhere on your WordPress site. Whether it’s a dedicated documentation page, a support portal, or even inside a blog post, the shortcode makes embedding effortless.

//Shortcode Syntax
	

		
				
		
		

			
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• Help Topics (categories)
• Articles within each category
• Selected layout template

🔍 Where Can You Place the Shortcode?

You can add the shortcode in:

• Pages (e.g., create a “Help Center” page)
• Posts
• Widgets (via text/HTML widget or block editor)
• Page Builders (Elementor, WPBakery, Divi, etc.)

🚀 Step-by-Step Guide

1. Create a New Page
   • In your WordPress dashboard, go to Pages > Add New.
   • Give it a title like Knowledge Base or Help Center.
2. Insert the Shortcode
   • In the content editor, paste:
     [instant_knowledgebase]

3. Publish the Page
   • Click Publish to make the page live.
4. Visit the Page
   • Open the page on the frontend to see your knowledge base in action.

🎨 Customizing the Output

The shortcode automatically inherits the layout template you’ve selected under:
👉 Knowledge Base > Settings > Layout & Appearance

Available layouts include:

• Default (Free)
• Compact (Premium)
• Content Focus (Premium)
• Help Center Modern (Premium)
• Opt-in Focus (Premium)

⚡ Pro Tip

If you want a dedicated support hub, create a page titled Help Center or Support and use this shortcode. Then link it in your site’s menu, footer, or sidebar so customers can find it easily.

🔑 Next Steps

• 👉 Choosing and Applying Layout Templates
• 👉 Organizing Content with Categories
• 👉 Adding the Knowledge Base Widget